Terms of Payment

Customer Support Contact

Alexa’s will provide a Customer Support Contact for discussing any questions Customer may have and finalizing planning details leading up to the event.

Customer Responsibilities

Customer is responsible for the following:

1. To pay all monies due according to the Payment Schedule provided below.

Payment Schedule

Payment can be made by check or credit card. The payment schedule is as follows:

On Signing this Agreement: $1000.00 deposit is due. This deposit is collected in order to reserve the date for the event upon signing this agreement and is not refundable.

Two weeks Before the Catering Event: An invoice will be prepared for the final Estimated Catering.

One week Before the Catering Event: Payment for the final invoice balance and any other elements that may have been added in the final week will be prepared and is payable.

Final Attendee Count

The final attendee count is due to Alexa’s two weeks before the Catering Event. This information will be used to calculate the Final Pricing.

Cancellation by Customer

Cancellation payments and fees are stated according to our Return Policy.

Serving Alcohol

Alexa’s Catering has all the required State permits, licenses and insurance to provide and serve alcohol.

Choosing Alexa’s Catering to provide your alcohol releases you from:

1. Buying a one day insurance policy that is required at some sites

2. Limits your personal liability

3. Insures that you will be meeting the requirements of the site with permits, licenses and insurance

Alexa’s reserves the right to discontinue serving a guest alcoholic beverages if the guest appears intoxicated. Alexa’s reserves the right to check for current identification while serving alcohol at your event. Our goal is to have a safe and fun event.

Damage

Alexa’s assumes no responsibility for any damage to or loss of equipment, facilities, merchandise, furniture, clothing, or other valuables belonging to the venue or to Customer prior to, during, or after the event unless the damage or loss was caused by the willful negligent actions of conduct of Alexa’s Catering or its employees.

Alexa’s assumes no responsibility under any circumstances for the conduct of guests, members, or third parties hired to provide services.

Limitation of Liability

In any event, the maximum of Alexa’s liability for any claims that are permitted is limited to the lesser of actual damages or the amount of the Final Pricing.

Insurance

Alexa’s maintains a 2 million dollar general liability insurance policy.

Rentals and additional staffing costs

If there is breakage on the part of the client or guests at the event or additional rentals are ordered after payment, we will rebill after the event. If our staff has worked longer hours than quoted on the final invoice, then we will rebill after the event.

about our blog

Our Blog is our place to provide you with a peek behind the apron, showcase some of our amazing catering events, and simply tell you more about the Alexa's Cafe and Catering story. Please let us know if there is a story or topic you'd like to know more about. Thanks for reading!

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